How to manage Cases assigned to a Client. Track case history, status, charges, events, and payments.
How to use the Console to run admin tools, manage advanced integrations, and view audit logs.
How to manage Contacts and assign to Clients. Contacts are phone numbers or email addresses.
How to manage Clients such as defendants, victims, witnesses, and jurors.
How to create aggregated data dashboards and reports to track metrics in real-time.
How to manage in-person and virtual events. Send automated event reminders and web portals.
How to send messages automatically using Auto Messages and Flows.
How to send and receive multimedia files and fillable forms through messagers and portals.
How to use the General Settings page to configure each eCourtDate agency.
How to create physical and virtual locations. Link a location through messages and portals.
How to send and receive omnichannel messages through eCourtDate.
How to manage Payments and assign to Clients. Payments can be one-time or recurring.
How to create accessible self-service Web Portals and link to messages.
How to manage Users who are authorized to access eCourtDate. Create roles to assign permissions.
How to upload data to eCourtDate using flat files such as a CSV or Excel.
How to use Bulk Actions to quickly send a mass message, mass event, or bulk update clients.
Last Updated 1 week ago
Verify an email domain to send authenticated outbound emails.
Last Updated 1 week ago
Configure Email Gateways to route outbound emails through your Email Server.
Last Updated 1 month ago
Create an in-person or virtual event for a client. Assign a Flow to automatically notify the client about the event.
Last Updated 1 month ago
Learn How to Add Client's Contact Information to Streamline Your Communication Process on eCourtDate.
Last Updated 1 month ago
Add New Clients Manually To Improve Communication and Client Management on eCourtDate.
Last Updated 5 months ago
Create redirect links to maintain control over links that are shared in messages and other client-facing resources. Maintain your agency's credibility by always using your official domain. Automatically create links to redirect visitors to external sites.
Last Updated 5 months ago
Simulate Mode allows users to test scheduling outbound messages without sending the message to the end recipient. Switch to Live Mode if you want messages to be delivered to the end recipient.
Last Updated 5 months ago
How to register your entity and campaigns with US-based carriers. Carrier registration as a government entity ensures high deliverability and sending rates.
Last Updated 5 months ago
Create multiple agencies to use eCourtDate for different use cases, user groups, departments, and/or locations. eCourtDate's multi-agency design allows you to isolate each agency for a specific need.
Last Updated 5 months ago
Use eCourtDateās Payment Reminder to Quickly Send One-off Payment Requests and Notify Clients of Their Payment Obligations.
Last Updated 5 months ago
Create a pay link and quickly start accepting payments online with an accessible and multilingual portal.
Last Updated 5 months ago
Learn how to manage cases in eCourtDate. Create case-based workflows, organize clients based on cases, and send messages associated to dynamic case types and statuses.
Last Updated 5 months ago
Agency Emails are the email addresses used to send and receive multilingual email messages. At least one configured Agency Email is required for each agency to be able to send and receive emails.
Last Updated 5 months ago
The Forward Inbound Messages by Assigned User Allows eCourtDate Users to Forward Incoming Messages to the Assigned User automatically.
Last Updated 5 months ago
How to manage agency phone numbers. Use a local, toll-free, or short code number to send and receive multilingual texts (SMS/MMS) and calls.
Last Updated 5 months ago
Manage and assign Judges to events, cases, warrants, and payments. Create reports and dashboards to track real-time metrics by assigned Judge.
Last Updated 6 months ago
Track geolocation and device data when visitors access portal links. Ensure clients are in authorized locations and increase message delivery validation.
Last Updated 6 months ago
Instantly purchase gift cards from leading retailers and marketplaces. Send gift card redemption details to any recipient.
Last Updated 6 months ago
Lookup details on any given phone number or email address. Validate your contact lists, improve message deliverability, and improve verification for self-enrollees.
Last Updated 6 months ago
Learn How to Switch Your Current Agency If You Have More Than One Assigned to Your User Profile.
Last Updated 6 months ago
Adding new users to the eCourtDate platform is a straightforward process that can be completed in a few simple steps
Last Updated 6 months ago
Restoring via Bulk Actions empowers eCourtDate users to efficiently restore multiple clients from the trash, simplifying client management tasks, ensuring data integrity, and facilitating quick recovery for improved client organization.
Last Updated 6 months ago
eCourtDate Ensures Accurate Client Address Management, Improving Communication Through Precise Location Information.
Last Updated 6 months ago
Restrict User Access Based on Configurable Roles and Permissions
Last Updated 6 months ago
Notify clients about a virtual event with dynamic meeting information.
Last Updated 6 months ago
Trashing or Archiving Allows Users to Efficiently Declutter Their Contact List by Removing Outdated or Inactive Contacts While Retaining Essential Information for Future Reference or Compliance Purposes.
Last Updated 6 months ago
Archiving or trashing clients via bulk actions allows to efficiently archive or trash multiple clients in bulk, simplifying client management tasks for improved organization and time-saving purposes.
Last Updated 6 months ago
Assigning Users via Bulk Action allows you to efficiently assign users to specific clients in one go, streamlines user management, and saves time and effort.