The following features should work faster by an average of .5 seconds per page/action:
Created 15 hours ago
Users can create and manage "workflows" to automate a series of actions.
Created 1 week ago
A new admin section named "Automations" has been added to the admin navigation.
Created 1 week ago
Inbound text messages are processed faster by an average of .5 seconds.
Created 1 week ago
The assessments feature now supports the Virginia Pretrial Risk Assessment Instrument.
Created 1 week ago
When editing a portal, users can enable the Show Event Attachments setting. If enabled, any files attached to an event are also displayed in the portal for clients to download. This can be used both for files that should be downloaded prior to an event and after (such as meeting transcripts and recordings).
Created 1 week ago
Users can drag and drop file attachments to both cases and events. When viewing either a case or event, there is a new drag-and-drop file uploader.
Created 1 week ago
On the case lookup, if subscriptions are allowed publicly and the client is not logged in, a form with the following fields allows the client to register and subscribe to the case in one action:
Created 1 week ago
Warrants support the following fields:
In addition, the PDF and portal views of warrants have been updated.
Created 1 week ago
On the Checkins page > Send a Message form, users can preload the message form with an Auto Message and use the Auto Translate button. If an Auto Message is selected with multiple languages, the appropriate language is used for each checkin.
Created 2 weeks ago
When editing a portal, there are two new options:
When enabled, event pages on the portal will display a Cancel Event button at the end of the page. If clicked, the client chooses a reason and adds optional comments. The event status is updated to canceled and a comment is created with the reason.
Created 2 weeks ago
The fillable PDF generator for any portal form supports checkbox fields, long text fields, and multi-line field labels.
Created 2 weeks ago
In the Events page search form, users can search "Location Notes" and "Virtual Notes" fields with a partial query. The Location Notes field will only show if a Location is selected. The Virtual Notes field will only show if the Virtual checkbox is selected.
Created 2 weeks ago
When manually creating new events:
Created 3 weeks ago
When a bulk action is created from an upload, the bulk action will use the specific upload instead of the creator search filter. This will ensure that bulk actions are restricted only to the particular upload instead of any clients that may have been created by a previous upload.
Created 4 weeks ago
When performing a Bulk Action, users can click Add Contacts to manually paste a list of email addresses and phone numbers. This feature now accepts multiple formatting options:
Comma-separated values
Space-separated values
New line–separated values
This flexibility makes it easy to copy and paste contact lists from a variety of file sources without requiring any formatting changes.
Created 4 weeks ago
Auto Docs allow users to create automated document generation workflows. Documents are generated based on existing data and can be sent to any external destination such as email, SFTP, S3, and API. Each document can be personalized based on dynamic fields and supports custom templates.
Created 1 month ago
Users can create a chatbot and enable it on a portal. Any AI-generated responses will use the chatbot personality and configuration set by the user. When editing a portal, choose a chatbot and click save. Once saved, the chatbot will appear on all portal pages in the bottom right corner. A demo chatbot is available at https://demo.ecourtdate.com
Created 1 month ago
The following updates have been made when managing form submissions:
Created 1 month ago
In General Settings, a new "Client Types" option has been added. When configured, then any "Client Type" fields will use the options. If not configured, then a dynamic list of client types is generated based on the data available.
Created 1 month ago
When creating and editing bulk actions, any custom fields and labels configured in General Settings will use the custom configuration.
Created 1 month ago
When users edit their preferences, a new Hide Events Calendar option is available. If enabled, the calendar on the events page will be hidden.
When viewing the Events page, there are new Date Range filter options.
Created 1 month ago
When users are transferring clients manually or through bulk actions, the following options are available:
Created 1 month ago
When users are editing an Availability Template, the Enabled Days setting is a list of checkboxes.
Created 1 month ago
When editing a web portal, users can enable the "Hide Register Link" option in the "Welcome" tab. If enabled, this will hide the "register" link to the enrollment page.
Created 1 month ago
When editing a portal, users can customize the "Photos" page. The Photos page only works for authenticated clients and allows clients to upload their photos through a web cam or file browser.
Created 1 month ago
Users can customize the fields used in the Portal Profile with a builder similar to the Enroll Form and Checkin Form builders. This allows users to completely customize which fields are available to clients in their profile.
Created 1 month ago
The Web Portal Library UI has been upgraded. In addition, loading the library and individual resources is faster.
Created 1 month ago
When viewing a single message or contact, the message feed for the record has new sorting and filter options. In addition, outbound and inbound messages are sorted in a conversational style.
Created 1 month ago
When using the new /otps/verify endpoint via API, users should expect that the "channel" property is required to match the original "channel" value provided in the /otps endpoint.
The API docs have been updated to reflect this change: https://docs.ecourtdate.com/#/One-Time%20Passcodes/VerifyOTP
Created 1 month ago
The following features have been added to the Events Data Dashboard:
Created 1 month ago
On the carriers page, users can see which local area code phone numbers are assigned to which campaigns.
Created 1 month ago
When sending a file for electronic signature, users can enter a comma-separated list of additional signers. Once all signers have completed their signatures, the file status is automatically changed to complete.
Created 1 month ago
When editing Portals, users have the following new options:
Created 2 months ago
Users can now configure and link multiple forms and files to a post. In addition, users can drag and drog a featured image to highlight for the post. When uploading images directly through the editor, any images larger than 1024 px width will be automatically resized.
Created 2 months ago
The cloud infrastructure for the staging and primary APIs have been upgraded. Users will see improved speeds and general performance.
The status page now tracks the primary API in addition to each region API.
Created 2 months ago
The following settings allow users to customize how to case numbers are generated automatically.
Created 2 months ago
Users can rate our help chatbot responses uses an Emoji-based rating system.
Created 2 months ago
Portal response times have been improved for all web portals and pages.
Created 2 months ago
When users are viewing an upload, we've added UX improvements including a sticky header and table alignment.
Created 2 months ago
Console users can reset Identities and Documents through the "Reset Data" tool in the Console.
Created 2 months ago
We have published the OTP endpoints that we use for the Web Portals. This allows any API user to implement OTP functionality into their own application.
Created 2 months ago
When viewing events, both a calendar and list view are displayed. The calendar view allows toggling between month, week, and day.
Created 2 months ago
We've applied the following changes when managing files:
Created 2 months ago
The user experience has been improved when creating or editing forms. In addition, forms support the following field types:
When creating actions, all clients fields are available to populate based on the form submission.
Created 2 months ago
Users can customize chatbots behavior and persona. In addition, users can create custom responses for common questions.
Created 3 months ago
Users can click "Get Updates" on the Status page to get service status notifications. https://status.ecourtdate.com
Created 3 months ago
When building a form, users can choose the "URL" type as a field option. If used, it will validate the entry as a URL (ex: https://agency.gov).
Created 3 months ago
When users attempt to load a URL that doesn't exist, the portal will return a more user-friendly error page with a link to go to the home page. Previously, there was a generic 404 error message.
Created 3 months ago
Users should experience faster response times when using calendar URLs with external calendars and on the portal.
Created 3 months ago
The Console Domains page includes new search and filtering options.
Created 3 months ago
The in-app Help Tickets page has been redesigned to streamline the ticket creation process. In addition, a new metric has been added "Average Open Time" that calculates the average time all tickets are open.
Created 3 months ago
The following endpoints have been published in the API documentation:
Created 3 months ago
Users can train on how to use the eCourtDate platform by sending live SMS and getting simulated responses back. Create a client with the following phone number: (954)-405-8543. Any outbound messages sent in live mode from the agency will have a simulated response sent back. Configure the training agent persona and language in Admin > Settings > Training Agent.
Created 3 months ago
As part of our upcoming help chatbot, responses will render in Markdown. This allows for enhanced readability as well as clickable links.
Created 3 months ago
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When editing a client, users are able to manually assign the supervision level to a client. If a supervision level is assigned, then any details about the level are shown. Ensure to configure supervision levels under Admin > Settings > Supervisions.

Created 8 months ago
If using a managed server by eCourtDate, users previously submitted a help request to make a change to the server's inbound security rules.
Authorized users can now directly manage their own IP addresses through the Console Server page.
Add new inbound IPs

Edit existing inbound IPs

Created 8 months ago
To ensure geolocation is only turned on by users if desired:

Created 9 months ago
The frontend has been upgraded, including:
Created 9 months ago
We've improved the Agency Auto Setup. When setting up a new agency, this tools automatically configures the following agency configuration:

Created 9 months ago
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