How to Switch Your Current Agency

Learn How to Switch Your Current Agency If You Have More Than One Assigned to Your User Profile.

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Last updated 3 months ago

How to Switch Your Current Agency

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Learn How to Switch Your Current Agency If You Have More Than One Assigned to Your User Profile.

Multi-Agency allows IT departments, administrative offices (such as AOCs), and help desks to send messages to different groups of clients.

Prerequisites

Your user must be assigned more than one agency to switch agencies.

How to Switch Agency

Step 1) Click the court icon on the top left, then click the agency button. 

  1. Agency switcher on dashboard

Step 2) Once you click the agency button, you can see which agencies are assigned to your user.

Agencies assigned to user

What to Expect

After saving, you should expect to see the switched agency's information.

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