Help Center for eCourtDate

Get help with any eCourtDate questions or issues.

General Settings

How to use the General Settings page to configure each eCourtDate agency.

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How to Configure Inbound Voice and Text Settings

Last Updated 1 month ago

How to setup auto responses and forwarding rules when your agency receives an inbound call or text.

How to Use Merge Tags

Last Updated 1 month ago

Dynamically personalize multilingual templates using Merge Tags

How to Manage Agency Phone Numbers

Last Updated 1 month ago

How to manage agency phone numbers. Use a local, toll-free, or short code number to send and receive multilingual texts (SMS/MMS) and calls.

How to Switch the Send Mode

Last Updated 1 month ago

Simulate Mode allows users to test scheduling outbound messages without sending the message to the end recipient. Switch to Live Mode if you want messages to be delivered to the end recipient.

How to Configure Agency Email Settings

Last Updated 1 month ago

How to set up replies from your agency's email address

How to Disable Messages based on Status

Last Updated 2 months ago

Configure statuses to automatically disable outbound messages.

How to Complete Carrier Registration

Last Updated 7 months ago

How to register your entity and campaigns with US-based carriers. Carrier registration as a government entity ensures high deliverability and sending rates.

How to Manage Agency Emails

Last Updated 7 months ago

Agency Emails are the email addresses used to send and receive multilingual email messages. At least one configured Agency Email is required for each agency to be able to send and receive emails.

Replies From Your Email Inbox

Last Updated 1 year ago

Reply to Inbound Texts and Emails Directly From Your Inbox

How to Disable Messages for Weekend Events

Last Updated 1 year ago

How to stop messages from being sent on weekends

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