How to Manage Users
Users are internal staff members who should have access to an eCourtDate agency. A user may have access to multiple agencies and varying roles and permissions.
Troubleshooting Guide for Logging In Issues
Read a step-by-step guide to troubleshoot and resolve common login issues so you can quickly access your account.
How to Manage Roles Assigned to a User
Learn how to assign, update, or remove user roles in eCourtDate to manage permissions and ensure proper access control.
Roles and Permissions
Control user access in eCourtDate with configurable roles and permissions to enhance security and align access with staff duties.
How to Switch Agencies
eCourtDate's multi-agency feature allows you to switch between agencies to manage clients and contacts in different jurisdictions or departments.
How to Filter Assigned Clients by Users
Filter Assigned Clients by Users streamlines client management by allowing users to easily view and organize clients based on assigned users, improving workflow efficiency and collaboration within eCourtDate.
How to Create a Passkey
eCourtDate now supports passkeys - a faster, more secure way to log in that replaces both passwords and traditional multi-factor authentication (MFA).
How to Reset Your Password
Resetting your password is a two-step process. First, you need to request a password reset link. Then, you need to use the link to update your password.
How to Edit Your User Profile
Edit Your User Profile allows users to personalize and update their information for a customized and professional online presence within eCourtDate.
Get Help from the eCourtDate Team
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