Articles for Platform Overview
Learn about the eCourtDate platform, its features, and how to get started.
Every eCourtDate agency belongs to one region, and that region sets the link you sign in to and how your outbound messages send.
Key terms used across the eCourtDate platform. All labels are customizable, so the terminology here reflects default naming conventions.
Leave comments on any record to share context and decisions with your team, creating a permanent audit trail that keeps everyone aligned.
Create tasks from a client record or the Tasks page, set a due date and status, then track open and overdue work from a single list.
Use the Content Generator under Admin > Messaging to draft message and document text with AI, then copy the result into your templates.
Start a real-time chat with the eCourtDate support team for quick questions and troubleshooting without leaving the platform.
The Billing Portal is where your agency orders services, manages plans, tracks message credits, reviews usage, and pays invoices.
Add notes and updates directly to client, case, and event records. Every comment is timestamped and attributed to its author.
File identity records for your clients, attach a scan of the ID, and use Optical Character Recognition to fill in the record details.
Statuses are the values your staff select on records, and your agency creates, filters, and retires the whole list under Settings.
Set the monitoring frequency, curfew reminders, and conditions on a supervision, then review and message the clients assigned to it.
Submit support tickets when you need help. Categorize your issue, set priority, and track progress from reported through resolved.
For Arkansas courts on Contexte: how the automated integration with eCourtDate works and how to set up your agency for best results.
Merge tags insert dynamic content into messages and templates, automatically including names, dates, case details, and record data.
eCourtDate is an all-in-one platform for government agencies handling case management, client communication, and judicial processes.