- How to Delete a Scheduled Message for a ClientTrash a scheduled message on a client profile in eCourtDate so it never sends, then restore it from the Tools dropdown if you change your mind.
- How to Duplicate a MessageDuplicate an eCourtDate message to copy its subject and body into a new send form, then add recipients and send it as a new record.
- How to Search for Outbound Messages Using FiltersFilter the Messages page by Direction, Channel, Status, and a scheduled date range to find the outbound messages your agency sent.
- How to Send a Message from the DashboardOpen the New Message form on the eCourtDate dashboard to send a one-off text or email to any client, phone number, or email address.
- How to Send a One-Off MessageSend a single text, email, or voice message to one client, one contact, or any phone number or email address in eCourtDate.
- Message Troubleshooting for ClientsTroubleshoot message delivery for your clients by reading the error details on the message record before checking the client's device.
Messages
How to send and receive omnichannel texts, emails, and phone calls through eCourtDate.