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Help Articles for Messages

Articles for Messages

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How to send and receive omnichannel texts, emails, and phone calls through eCourtDate.

Messages

How to Delete a Scheduled Message for a Client

Trash a scheduled message on a client profile in eCourtDate so it never sends, then restore it from the Tools dropdown if you change your mind.

6 min read Updated Sep 6
Messages

How to Duplicate a Message

Duplicate an eCourtDate message to copy its subject and body into a new send form, then add recipients and send it as a new record.

6 min read Updated Sep 6
Messages

How to Search for Outbound Messages Using Filters

Filter the Messages page by Direction, Channel, Status, and a scheduled date range to find the outbound messages your agency sent.

7 min read Updated Sep 6
Messages

How to Send a Message From the Dashboard

Open the New Message form on the eCourtDate dashboard to send a one-off text or email to any client, phone number, or email address.

7 min read Updated Sep 6
Messages

How to Send a One-off Message

Send a single text, email, or voice message to one client, one contact, or any phone number or email address in eCourtDate.

10 min read Updated Sep 6
Messages

Message Troubleshooting for Clients

Troubleshoot message delivery for your clients by reading the error details on the message record before checking the client's device.

8 min read Updated Sep 6
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