How to Create Locations
Locations are physical and virtual locations in your agency. Each location can have its own unique settings, including business hours, default judge, and more.
How to Complete Carrier Registration
To ensure compliance with carrier regulations, eCourtDate requires all users to register their messaging campaigns through the Campaign Registry.
How to Set Up a New Agency
Use this guide to learn how to set up a new eCourtDate agency in staging or production.
How to Port In a Short Code
Porting a short code from your current provider allows you to migrate messaging to eCourtDate while keeping your existing short code.
How to Port In a Local Area Code Phone Number
Porting your local area code phone number into eCourtDate enables your agency to retain its existing number while utilizing eCourtDate's communication features.
How to Configure Opt-in and Opt-out Compliance
eCourtDate's default opt-in and opt-out settings follow industry best practices and carrier requirements. Learn more about how to customize opt-in and opt-out settings.
How to Manage Agency Emails
Agency Emails are the email addresses used to send and receive multilingual email messages. At least one configured Agency Email is required for each agency to be able to send and receive emails.
How to Disable Messages based on Status
Configure statuses to automatically disable outbound messages.
How to Manage Agency Phone Numbers
How to manage agency phone numbers. Use a local, toll-free, or short code number to send and receive multilingual texts (SMS/MMS) and calls.
How to Configure Inbound Voice and Text Settings
How to setup auto responses and forwarding rules when your agency receives an inbound call or text.
How to Configure Agency Email Settings
How to set up replies from your agency's email address
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