Console | eCourtDate Help Center

How to Bulk Reset Agency SettingsReset all or specific agency settings back to their defaults in one action, clearing custom configurations from the eCourtDate Console.
How to Configure Email GatewaysRoute outbound emails through your own SMTP server or eCourtDate's built-in infrastructure, giving your agency full control over delivery.
How to Copy Settings from One Agency to AnotherDuplicate agency settings from one agency to another in the Console, saving time when setting up or replicating configurations.
How to Deactivate AgenciesDeactivate an agency to remove it from the active list, keeping your Console organized and free of unused agencies.
How to Earn Credits Through ReferralsCopy your referral link on the Referrals tab of Agency Setup to earn free message credits from referrals and published press releases.
How to Join the Research ProgramJoin the eCourtDate research program from Agency Setup. Enroll your agency at no cost, update your contact, and leave or rejoin anytime.
How to Request Interpreter ServicesCreate and track interpreter tasks in eCourtDate from an event, a client record, or an interpreter profile, then manage them under Cases.
How to Run Console ToolsConsole Tools provide advanced operations for managing messages, syncing settings, and running bulk administrative tasks.
Troubleshooting Automated MessagesWhen automated messages are not sending, a systematic approach helps you find the root cause and restore reliable communication.
How to Create a New AgencySet up an isolated tenant for a specific department, use case, or location, keeping data and settings completely separate.
How to Create a Custom DomainUse your own domain for portal and dashboard links to increase recipient trust, reduce spam filtering, and strengthen your agency's brand.
How to Check the Audit LogsAudit logs give you a read-only record of every action taken in eCourtDate, tracking changes to data, settings, and users for compliance.