Help Articles for Console

Articles for Console

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How to Create a New Agency

Read this article to learn how to create new agencies in eCourtDate. Each agency is an isolated tenant for separate use cases, departments, and user groups.

How to Create a New Agency

How to Check the Audit Logs

Audit logs are a read-only record of all actions taken in the eCourtDate system. They are used to track changes to data, settings, and users.

How to Check the Audit Logs

How to Configure Email Gateways

Configure Email Gateways to route outbound emails through your Email Server.

How to Configure Email Gateways

Troubleshooting Automated Messages

How to investigate and troubleshoot issues with automated messages

How to Create a Custom Domain

Use your own Custom Domain for portal and dashboard links.

How to Create a Custom Domain

How to Copy Settings From One Agency to Another

The Copy Settings Allow Streamlines to Set Up New Agencies or Replicate Existing Configurations by Allowing You to Duplicate Settings From One Agency to Another.

How to Deactivate Agencies

The Delete Agency Allows You to Remove Unnecessary or Inactive Agencies From Your Agencies, Ensuring a Streamlined and Organized Workflow.

How to Run Console Tools

The Console Tools empower users to perform console tasks efficiently and achieve their desired outcomes in eCourtDate.

How to Bulk Reset Agency Settings

Bulk Reset Agency Settings Feature Enables Agency Administrators to Reset and Delete All Agency-Related Settings in eCourtDate.

How to Bulk Reset Agency Data

Bulk Reset Agency Data Allows Agency Administrators to Reset Quickly and Clear All Agency-Related Data in eCourtDate.

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