Articles for Console
How to use the Console to run agency tools, manage integrations, and view audit logs.
The Bulk Reset Agency Settings tool in eCourtDate Console lets you reset all or specific agency settings back to their default values, clearing custom configurations in one action.
Email gateways let you route outbound emails through your own SMTP server or through eCourtDate's built-in email infrastructure, giving your agency full control over email delivery.
The Copy Settings tool in eCourtDate Console lets you duplicate agency settings from one agency to another, saving time when setting up new agencies or replicating existing configurations.
Deactivating an agency removes it from the active agency list in eCourtDate, helping you keep your Console organized and free of unused or inactive agencies.
Share your unique referral link with other government agencies to earn free message credits in eCourtDate. Referrals reward you for helping other agencies discover the platform while adding credits to...
Enroll in the eCourtDate research program to compare your agency's performance against peers, participate in collaborative studies, and access benchmarking data.
Complete carrier registration so your agency can send SMS messages and make calls through eCourtDate. Register your brand, create messaging campaigns, and assign phone numbers to approved campaigns to...
Submit requests for language interpretation services through eCourtDate. Specify the language, location, date, and whether virtual interpretation is acceptable, then track your pending requests.
Console Tools in eCourtDate provide advanced operations for managing messages, syncing settings, and performing bulk administrative tasks across your agencies.
When automated messages are not sending as expected, a systematic troubleshooting approach helps you identify the root cause and restore reliable communication quickly.
Creating a new agency in eCourtDate allows you to set up an isolated tenant for a specific department, use case, or location, keeping data and settings completely separate.
Replace default eCourtDate domains with your own custom domain for portal and dashboard links, increasing recipient trust, reducing spam filtering, and strengthening your agency's brand.
Audit logs provide a read-only record of every action taken in the eCourtDate system, allowing you to track changes to data, settings, and users for accountability and compliance.