How to Create Informational Posts

Share longer forms of multimedia, multilingual information linked to o

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Share longer forms of multimedia, multilingual information linked to outbound messages.

Step 1: Go to Admin / Portals / Posts.

Step 2: Choose your Title in the Add a Post section:

Step 3: Click on your newly created post in the table.

Step 4: Choose your Post options:

  • Status: Draft (only visible within the agency), Private (only visible with a private link), Public (visible to any Portal visitor).
  • Portal: Choose an available Portal
  • Default Language: Choose the Post language.
  • Summary: Write a short summary of the post (we recommend 155 characters).
  • Description: Write any desired content.
  • URL: customizable post URL (defaults to auto-generated).
  • Allow Comments: allow public comments (coming soon).
  • Allow Sharing: show social media share buttons on the post.

Informational Posts Edit Screen

Step 5: Add any Post Sections based on the the Type:

Add Post Sections

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