How to Configure Email Gateways

Configure Email Gateways to route outbound emails through your Email S

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Last updated 2 months ago
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Configure Email Gateways to route outbound emails through your Email Server.

Configure Email Gateways to route outbound emails through your Email Server. 

CREATE A NEW GATEWAY

1) Log in to the Console.

2) Choose your Customer Profile in the top left.

3) Click Gateways.

4) Fill in the Add Form and choose EMAIL for Type.

5) Click Add.

You'll be redirected to the newly created gateway.

Demo Console SMTP Settings

 

CONFIGURE SMTP

You'll need to set the following fields using your SMTP provider:

  • SMTP Host
  • SMTP Port
  • SMTP Username
  • SMTP Password
  • SMTP Encryption

 

LINK AGENCY EMAILS

1) Login to your Agency in staging or production.

2) Click Admin > Settings > Agency Emails.

3) Click the Agency Email that you want to link.

4) Choose the configured Gateway and click Save.

Go back to the Console Gateway configuration and refresh the page. You should expect to see any linked emails.

Any future outbound messages using the Agency Email should use the linked gateway.

There's no restriction to the number of agency emails associated with a particular gateway.

 

RATE LIMITS

Configure the Rate Limit setting to prevent sending too many messages to your server.

By default, each agency can dispatch up to 50 messages per minute.

Alternatively, disable dispatching in the Agency General Settings to disable rate limiting.

 

FAILURE NOTIFICATIONS

Receive emails and webhooks whenever an outbound email fails using your gateway.

  • Configure the Failure Emails setting with a comma-separated list.
  • Configure the Failure Webhook setting with a URL to receive payloads.

 

 

 

 

 

 

 

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