Changes / View Change
- Created:
- Status: staging
New Dashboards & Pages
- Cases Dashboard: A new dashboard for court case metrics, with drill-down from case type to status to location to agency, multi-select filters, and a fullscreen chart view.
- Forecasts: A new dedicated page that projects future volumes for your key metrics, with an automatically selected forecasting model and a focus on showing the likely range (not just a single line). Replaces the older inline on-chart projection with a cleaner, standalone view.
- Benchmarking: A new page that compares an agency's performance against an anonymized peer group, so you can see how you stack up against similar courts.
- Methodology & Glossary: Every dashboard now has a "How it works" page explaining exactly how each metric is calculated, plus inline tooltips on individual metrics and a central glossary hub.
- API & Developer Docs: A public API documentation page and self-serve API key management for programmatic access to your data.
- Legal Pages: Added Terms of Use, Privacy, and Acceptable Use pages, with a consent step at registration.
Data Exploration & Sharing
- Datasets Explorer: Browse raw records with populated multi-select filters, saved presets, and shareable links.
- Embeddable Charts: Embed any chart in your own website or report with a copy-paste snippet.
- Cite This View: Generate a dated permalink and a ready-to-use citation for any dashboard view.
- Share Links & QR Codes: Quickly share a dashboard via link or scannable QR code.
- Shareable Drill-Downs: Drilled-in and filtered views now keep their state in the URL, so the exact view you're looking at can be bookmarked or sent to a colleague.
New Insights & Comparisons
- Year-over-Year Comparison: A "Compare to" toggle on the Messages, Events, Clients, Payments, and Optouts dashboards to compare against the same period last year.
- Data Freshness Badge: Each dashboard now shows a "data as of" timestamp so you know how current the numbers are.
- Monitors & Alerts: Set threshold-based alerts on any metric or rate and get notified by email or webhook when something crosses your limit (with a "Test now" option).
- Small-Sample Warnings: Rate metrics calculated from very few records are now visibly flagged and muted, so percentages based on tiny samples aren't mistaken for reliable trends.
Usability & Accessibility
- Cleaner Dashboard Header: Consolidated favorite, share, and other actions into a single right-aligned toolbar, plus a header theme switcher and clearer navigation.
- Faster, More Reliable Overview: Each card on the landing page now loads independently with its own loading and error state, and updates correctly when you switch quickly between time windows.
- Accessibility Improvements: Trend indicators now include text labels (not just up/down arrows), and dashboards handle empty and error states more gracefully for screen-reader and keyboard users.
- Better Search & Discoverability: Public-facing pages (dashboard directory, locations, methodology) are now properly indexed by search engines, with per-tenant sitemaps.
Fixes
- More accurate Events channel rate calculations.
- Improved demo/simulation data so sample dashboards display realistic, consistent figures.
- Various stability fixes to prevent errors on the overview and detail pages.