If you have difficulty uploading files to eCourtDate, here are some quick and easy troubleshooting tips:

Step 1) Check for the Upload Complete email notification. The email notification will look something like this:

Step 2) Check for any upload warnings or errors on the upload file. Example errors include fields not being mapped correctly.

Step 3) Check if there are any valid rows on the file.

Step 4) To validate parsing, search the data file and verify that it matches the upload file.

Step 5) Verify that the rows match the same number of rows on the original file.