Use the Enable on Portals setting for any Location to create a public Location portal page. Locations can no
Changes / View Change
Use the Enable on Portals setting for any Location to create a public Location portal page.
Locations can now support the following settings, which are distinct from the Agency's General Settings:
Business Hours 08:00 - 05:00 MDT Excluding National Holidays
Average Response Time 1 hour
Average Resolution Time 24 hours
Issues affecting mission-critical services such as platform performance, bugs, or data issues.
Business Hours 24/7 365 (on-call)
Average Resolution Time 4 hours