The Upload Templates pages user experience has been streamlined. Improved organization of settings Improved handling of errors
Changes / View Change
The Upload Templates pages user experience has been streamlined.
Uploading a Sample File now supports Excel formats. In addition, any sample fields can be mapped directly when editing an upload template.
Business Hours 08:00 - 05:00 MDT Excluding National Holidays
Average Response Time 1 hour
Average Resolution Time 24 hours
Issues affecting mission-critical services such as platform performance, bugs, or data issues.
Business Hours 24/7 365 (on-call)
Average Resolution Time 4 hours