A new General Setting has been added: "Auto-Generate Client Reference" If enabled, the Client Reference for a newly created client will
Changes / View Change
A new General Setting has been added: "Auto-Generate Client Reference"
If enabled, the Client Reference for a newly created client will be randomly generated (18 characters) if a reference is not provided.
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Average Response Time 1 hour
Average Resolution Time 24 hours
Issues affecting mission-critical services such as platform performance, bugs, or data issues.
Business Hours 24/7 365 (on-call)
Average Resolution Time 4 hours