Real-Time Call Disposition Tracking

Outbound and inbound calls will now track the final disposition status in real-time. Inbound calls include error code tracking in case a call fa

Real-Time Call Disposition Tracking

Changes / View Change

  • eCourtDate Help Team
  • Created: 2024-01-21 15:39:02
  • Status: production

Outbound and inbound calls will now track the final disposition status in real-time.

Inbound calls include error code tracking in case a call failed.

An MP3 file is attached to calls with the recording of the generated audio.

A text version of the generated audio is included in the message.

The call duration - in seconds - is show on the message details page.

New call disposition statuses:

  • Hangup: call completed successfully and the caller disconnected.
  • Busy: the callee was busy.
  • Cancel: the caller canceled the call.

Inbound Call Response Tracking

 

Inbound Call Voice Message Details

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