The default page on any Payment Portal allows clients to look up their outstanding payment by Case Number. If a payment is found for the client,
Changes / View Change
The default page on any Payment Portal allows clients to look up their outstanding payment by Case Number.
If a payment is found for the client, a notification is sent with a link to the payment.
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Average Response Time 1 hour
Average Resolution Time 24 hours
Issues affecting mission-critical services such as platform performance, bugs, or data issues.
Business Hours 24/7 365 (on-call)
Average Resolution Time 4 hours